Official Privacy Policy

Privacy Policy Baccarat NG — Our Commitment to Protecting Your Data

At Baccarat NG, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform. We believe transparency is the foundation of trust, and your trust is our priority.

Updated: January 2026 SSL 256-bit Malay
PRIVACY POLICY SUMMARY
Your data is not sold to third parties
256-bit SSL encryption for all data
Data access and rectification rights available
Cookies used for a better experience
Data stored on secure servers

Six Pillars of Data Protection at baccarat NG

Concrete steps we take to ensure your personal information stays safe and protected at all times

End-to-End Encryption

All data transmitted between your device and baccarat NG's servers is protected by 256-bit SSL encryption — the same security standard used by the world's leading banks.

Secure & Segregated Servers

User personal data is stored on servers separate from the main operating system, with access restricted and continuously monitored by our security team.

Strict Access Control

Only authorised personnel with a legitimate operational need may access user personal data. All access is logged and audited on a regular basis.

No Data Sales

Baccarat NG has never and will never sell, rent, or commercialise your personal data to any third party for marketing or commercial gain.

User Rights Respected

You have the right to access, correct, or request deletion of your personal data at any time. Your request will be processed within 30 business days.

24/7 Threat Monitoring

Our security system continuously monitors for suspicious activity and cyber threats around the clock, ensuring your platform and data are protected at all times.

1Introduction & Scope of the Privacy Policy

Baccarat NG ("we", "Platform") is fully committed to protecting the privacy and personal data of every user who registers and uses our services. This Privacy Policy is drafted to provide complete transparency on how we handle the information you entrust to us.

This document applies to all users of the Baccarat NG platform — including individuals browsing our website without registering, registered account members, active players, and any party interacting with our services via our website, mobile app, or official communication channels.

By using the Baccarat NG platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to continue using our platform. We encourage you to read this document carefully in its entirety so that you fully understand your rights and responsibilities regarding your personal data.

Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy Baccarat NG for a full overview of how we operate.

2Types of Personal Data We Collect

Baccarat NG collects various types of personal information depending on how you interact with our platform. This data collection is necessary to ensure a safe, seamless, and responsible gaming experience for all users.

Data you provide directly:

  • Full name as it appears on your official identification document.
  • Date of birth to verify that you are 18 years of age or older.
  • Active email address for communication and account verification.
  • Mobile number for two-factor authentication (2FA) and notifications.
  • Current residential address for KYC verification purposes.
  • A copy of your identification document (national ID or passport) during the KYC process.
  • Bank account or e-wallet details for deposit and withdrawal purposes.

Automatically collected data:

  • IP address and approximate geographic location information.
  • Device type, operating system, and web browser version used.
  • In-platform activity logs including games played and session duration.
  • Financial transaction data including deposit amounts, withdrawals, and wagering.
  • Cookie and related tracking technology information (see Section 6).
Data Minimisation Principle: Baccarat NG only collects data that is strictly necessary for the operation of the platform. We do not collect irrelevant or excessive information beyond what is stated in this policy.

3How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. baccarat NG does not use your data for purposes not stated in this policy without obtaining your consent first.

  • Identity verification (KYC): Verifying that you are who you claim to be, of legal age, and entitled to use the platform.
  • Transaction processing: Managing your deposits, withdrawals, and financial transaction history accurately and securely.
  • Service delivery: Enabling you to access and enjoy all games and features on the baccarat NG platform.
  • Official communications: Sending important notifications about your account, transactions, platform updates, and promotions you have subscribed to.
  • Fraud prevention: Detecting and investigating suspicious activity, fraud, or money laundering attempts.
  • Responsible gaming: Monitoring gaming habits to identify players who may need support or gaming limits.
  • Platform improvements: Analysing usage patterns to improve user experience, platform speed, and new features.
  • Legal compliance: Fulfilling reporting obligations to the relevant authorities in accordance with applicable laws.

We ensure that every use of data is grounded in a valid legal basis — whether your consent, contractual necessity, a legal obligation, or the legitimate interests of baccarat NG that do not override your fundamental rights.

4Data Sharing & Disclosure to Third Parties

Baccarat NG does not sell, rent, or disclose your personal data to third parties for marketing or commercial gain. However, there are limited situations where we need to share your information with certain parties to enable our platform to operate properly and securely.

  • Payment processors: Payment service providers who process your deposit and withdrawal transactions, subject to strict confidentiality agreements.
  • KYC service providers: A third-party identity verification company that helps us securely verify your identification documents.
  • Game software providers: A third-party game platform provider supplying slot and Live Casino games on our platform.
  • Legal authority: Disclosures required by law, court order, or legitimate requests from law enforcement authorities.
  • Cloud infrastructure providers: Cloud computing services that store and process our data, all subject to comprehensive data protection agreements.

All third parties we work with are contractually bound to protect your data to a level of security at least equivalent to baccarat NG's own standards. We conduct regular reviews of all third-party partners to ensure ongoing compliance.

baccarat NG Guarantee: Under no circumstances will Baccarat NG share your personal information across international borders without ensuring that an adequate and appropriate level of data protection exists at the destination.

5Data Security Measures

Your data security is the absolute priority of baccarat NG. We continually invest in the latest security infrastructure and adopt a multi-layered approach to keep your information protected against unauthorised access, data breaches, and cyber attacks.

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • AES-256 encryption for all personal and financial data stored in our database.
  • Two-factor authentication (2FA) is available and encouraged for all user accounts.
  • Continuous 24/7 security monitoring by our dedicated cybersecurity team.
  • Penetration testing and periodic security audits conducted by independent security firms.
  • Enterprise-grade firewall and intrusion detection system (IDS/IPS).
  • Mandatory cybersecurity awareness training for all baccarat NG staff.
  • Tested and ready-to-activate security incident response procedures.

While we take all reasonable steps to protect your data, we must acknowledge that no method of transmitting or storing data over the internet can be guaranteed 100% secure. In the event of any security incident involving your personal data, we are committed to notifying you within a reasonable timeframe in accordance with applicable legal requirements.

6Cookie & Tracking Technology Policy

Baccarat NG uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our website, and they help us deliver a more personalised and responsive experience.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Functional cookies: Saving your preferences such as language, display settings, and personal preferences for a more convenient return experience.
  • Analytics cookies: Collecting statistical information on how users interact with the platform to help us make improvements.
  • Performance cookies: Helping us monitor platform speed and performance to ensure a smooth experience for all users.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain types of cookies may affect the functionality of certain features on the Baccarat NG platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

Baccarat NG does not use cookies to track your activity on other websites outside our platform. Our cookies operate exclusively within the Baccarat NG ecosystem.

7Your Rights Regarding Personal Data

As a baccarat NG user, you have certain rights regarding the personal data we hold about you. We fully respect these rights and make it easy for you to exercise them. Below is a summary of the rights you hold:

User Rights Description Response Time
Right of Access Request a copy of all personal data we hold about you. 30 business days
Right to Rectification Request correction of inaccurate or incomplete data. 14 business days
Right to Erasure Request deletion of your personal data subject to legal obligations. 30 business days
Right to Restriction Request that we restrict the processing of your data under certain circumstances. 14 business days
Right to Portability Receive your data in a machine-readable format for transfer. 30 business days
Right to Object Object to the processing of your data for specific purposes such as marketing. 7 business days

To exercise any of the above rights, please contact the baccarat NG support team via email at [email protected] including your full name, account number, and the specific right you wish to exercise. We may require additional identity verification before processing your request to ensure the security of your data.

8Data Retention Period

Baccarat NG does not retain your personal data longer than is necessary for the purposes stated in this policy or as required by applicable law. Retention periods vary according to the type of data and operational or legal requirements.

  • Active account data: Retained for as long as your account is active and for five (5) years after account closure for audit and legal compliance purposes.
  • Financial transaction records: Retained for seven (7) years in accordance with applicable financial and tax regulatory requirements in Malaysia.
  • KYC documents: Retained for five (5) years after the business relationship ends in accordance with anti-money laundering legal requirements.
  • Support communication logs: Retained for two (2) years for customer support reference and dispute resolution.
  • Analytics data: Anonymised aggregate data is retained indefinitely; identifiable analytics data is deleted after two (2) years.

Once the retention period expires or when data is no longer needed, Baccarat NG will securely delete or anonymise that data using industry-approved methods to ensure it cannot be recovered or accessed.

9Third-Party Links & Services

The baccarat NG platform may contain references to third-party services such as game software providers, payment providers, and technology partners. Each of these third-party entities has its own privacy policy, independent of baccarat NG's control.

Baccarat NG is not responsible for the privacy practices, content, or policies of any third-party services. We encourage you to read and understand the privacy policy of each third-party service you use in the context of our platform.

Reminder: When you play games provided by third-party suppliers on our platform, certain data may be shared with those suppliers to enable the games to function. All game suppliers we work with have undergone rigorous security and privacy assessments.

10Child Protection

Baccarat NG is an online casino platform intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that personal data of an underage child has been collected without the knowledge or valid consent of a parent or guardian, we will take immediate steps to delete that data and close the associated account. Parents or guardians with concerns about their child's data may contact us via the support email to request prompt action.

Baccarat NG employs a strict age verification system during the registration and KYC process. Every new user is required to verify their age via an official identification document before being granted access to any paid services on our platform.

11Amendments to This Privacy Policy

Baccarat NG reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or a prominent notification on the platform before taking effect.

The effective date of this Privacy Policy will always be displayed at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of the baccarat NG platform after any amendments take effect will be considered your acceptance of the revised policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your personal data in accordance with the procedure set out in Section 7.

12Contact Us – Privacy-Related Enquiries

If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your personal data, baccarat NG's Data Protection Officer (DPO) team is ready to assist you.

  • Official Email: [email protected]
  • Response Time: Within 2 business days for general enquiries; 30 business days for formal data rights requests.
  • Language: Support is available in Bahasa Malaysia and English.

When contacting us regarding privacy matters, please include your full name, account number (if applicable), and a clear description of your query or request. This will help us process your request more quickly and accurately.

For general enquiries about the platform, games, or promotions, please visit our FAQ first — you may find that the answer you are looking for is already available there.
Join the baccarat NG Community

Your Data is Safe. Your Gaming Experience No Limits.

With cutting-edge encryption, a transparent privacy policy, and an unwavering commitment to protecting your data, Baccarat NG is the trusted online casino platform of choice for Malaysian players. Register today and enjoy a safe, fair, and enjoyable gaming experience.

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